Targeted Support
The FCA's targeted support regime requires firms to evidence that their consumer segments are built on objective behavioural data — not internal sales patterns. External benchmarking provides the independent evidence base that makes segments defensible.
10 March 2026 · Updated 10 March 2026
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Targeted Support
A practical guide to the external data providers that can support your PS25/22 targeted support compliance. We evaluate the key options by coverage, methodology, regulatory alignment, and actionability.
08 March 2026 · Updated 08 March 2026
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Targeted Support
A practical walkthrough for compliance and product teams building targeted support segments under COBS 9B. From defining characteristics to validating with external data, here is how to build segments the FCA can challenge without finding fault.
06 March 2026 · Updated 06 March 2026
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Targeted Support
A side-by-side comparison of segmentation approaches under COBS 9B. See exactly how segment design differs when built on internal data alone versus validated with cross-provider behavioural evidence.
04 March 2026 · Updated 04 March 2026
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Reports
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Targeted Support
The FCA's targeted support framework creates an implicit but unavoidable requirement for external benchmarking. Here is the regulatory logic that makes independent market data essential — not a nice-to-have.
02 March 2026 · Updated 02 March 2026
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Targeted Support
A detailed look at how Wealth Intelligence cross-provider behavioural data maps directly to the three core requirements of COBS 9B: segment design, segment validation, and outcome benchmarking.
26 February 2026 · Updated 26 February 2026
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Targeted Support
Targeted support is not just a compliance obligation — it is a commercial opportunity. Firms that build intelligent, evidence-based targeted support propositions will attract assets, reduce attrition, and deepen client relationships.
22 February 2026 · Updated 22 February 2026
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